Terms of Service

Last Updated: December 14, 2025

Agreement to Terms

By accessing and using the Madison Tractor Company website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

Use of Website

You agree to use our website only for lawful purposes. You may not:

  • Use the website in any way that violates any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the website or servers
  • Use automated systems or software to extract data from our website
  • Impersonate any person or entity

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.

Pricing and Payment

  • All prices are in U.S. dollars and are subject to change without notice
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received before orders are shipped
  • We accept payment via credit card through Stripe
  • You are responsible for any applicable taxes

Orders and Cancellations

Important: Our warehouses are fully automated. Once your order is placed, it is instantly sent to the closest warehouse for processing and cannot be modified or canceled. No exceptions.

Please ensure all order information is correct before submitting your order, including:

  • Shipping address (must be a physical address, no P.O. Boxes)
  • Product selection and quantities
  • Contact information

Shipping

  • Shipping is available to all 50 states (restrictions apply to freight items)
  • Orders placed before 2:00 pm EST will ship the same day when possible
  • Shipping costs are calculated at checkout based on weight and destination
  • UPS charges an $18.00 address correction fee for incorrect addresses
  • We are not responsible for delays caused by weather or carrier issues

Returns and Refunds

Please review our Return Policy for detailed information. In summary:

  • Returns must be initiated within 30 days of receipt
  • Items must be in original, unused condition with original packaging
  • Contact us before returning any items
  • Certain items are non-returnable (special orders, installed electrical parts, etc.)
  • Return shipping costs are the customer's responsibility unless item was defective
  • Restocking fees may apply

Warranties

Product warranties are provided by the manufacturer. We do not provide any additional warranties beyond those offered by the manufacturer. Please refer to the manufacturer's warranty information included with your product.

Limitation of Liability

To the fullest extent permitted by law, Madison Tractor Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Madison Tractor Company or its content suppliers and is protected by copyright and intellectual property laws.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Madison Tractor Company

45 Mareldo Dr., Weaverville, NC 28787

Phone: (828) 649-7190

Hours: Monday - Friday, 8:00 am - 4:00 pm EST