Return Policy

We want you to be completely satisfied with your purchase.

If you need to return an item, please contact us at (828) 649-7190 within 30 days of receiving your order to initiate a return.

Return Requirements

  • Items must be in original, unused condition
  • Original packaging must be included
  • All parts, accessories, and manuals must be present
  • Contact us before returning any items

Non-Returnable Items

  • Special order items
  • Electrical parts that have been installed
  • Items damaged due to improper installation
  • Items returned without prior authorization

Note: Return shipping costs are the responsibility of the customer unless the item was damaged or defective upon arrival. A restocking fee may apply to some returns.